Terms and condition

 Disclaimer

Trawellgo is a travel agency which earns commissions from the hotels and service providers on each booking.

All information mentioned on our website is personally experienced and taken from hotel websites itself. But Trawellgo is not responsible of any lack of information’s, as the viewers are expected to take their own decisions, When in doubt, before making a reservation the guests are expected to raise queries and clarify issues if any.

Trawellgo has developed this website to make quick and easy decisions for your travel plans, the information of hotels mentioned on our website are only for easy bookings for guest.

We have rights to refuse the reservation request.

Check in : Check In date is the day where guest steps into the hotel for which he have booked and date mentioned on the vouchers. Guest should check the check in time mentioned on the vouchers, hotel will not allow to check in if asked to check in before given time. In case of late check in guest should inform the hotel concern person, the numbers of hotel will be mentioned their itself on the Confirmation vouchers.

Check out : Is the where guest steps out of the hotel. Check out timings are fixed, guest will be not allowed for late checkout, in case of late checkout extra charges will be applicable depends on hotel to hotel, and also on room availability.

Confirmation Vouchers : Confirmation Vouchers are final confirmations towards booking and is proof of what guest has booked. It is compulsory to carry the vouchers at the time of check in. *Guest have to carry compulsory valid id proof*.

Meanings of Meal Plans

MAP : Breakfast + one lunch or dinner

CP : Only Breakfast

AP : Breakfast + Lunch + Dinner

EP : Only rooms

AI : Including all taxes

Guest are expected to follow the local laws and hotels rules and regulations, we are not responsible incase of any inconvenient.

RESERVATION POLICY :

For any reservations, guest should provide with complete and proper details, so that we can suggest the hotels as per your requirements. We will be assisting with the best properties, the decision of booking totally depends on the guest. Guest have rights to ask questions in case of any queries.

After reservation when the payment is received will be providing with final Confirmation Vouchers which is guests responsibility to check if the details are proper, as the vouchers will containing details like Check In date, Hotel, Time, No. of people, No. of Rooms, meal plans, Hotel reservation numbers etc. Incase if guest feels that the details mentioned on vouchers are wrong, guest are requested to inform the same to us at that time immediately.

The rates mentioned on our website are average rate without taxes, which can vary any time, depends on hotels. There are different rates on off season and peak season, guest should check whether he is going in a peak season and therefore provide with correct travel dates.

Trawellgo is not responsible to provide information on any change in flight schedules, cancellation, status of airline/hotel/ Service Provider etc.

Trawellgo is not responsible for the extra consumption at the hotel from guest rather than what is mentioned in the vouchers, its hotels responsibility to collect the extra charges from guest for whatever they consume.

All contact details provided by guest will be used for reservation purpose only.

In case of cancellation service charge is non refundable. As per the rules of government, there is 1.42% of service taxe on hotel booking and 4.2% on packages.

REFUNDS : 

Cancellation policies depends on hotels to hotels/Service Provider. The amount will be refunded when we have received the amount from the specific hotel.